Privacy Policy

Last updated: 27/01/2026

Access8 (“we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

By using our website or engaging with our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect and process the following personal information:

  • Name and surname

  • Email address

  • Telephone number

  • Company name and job title

  • Information submitted via contact forms, enquiries or emails

  • Website usage data (IP address, device type, browser type, pages visited, referring URLs)

  • Marketing and campaign interaction data collected through tracking technologies

We do not intentionally collect special personal information unless explicitly required and consented to.

2. How We Use Your Information

Personal information is collected and processed for legitimate business purposes, including to:

  • Respond to enquiries and contact requests

  • Provide digital marketing, media, analytics and consulting services

  • Communicate with clients and prospective clients

  • Build, manage and optimise advertising campaigns

  • Measure, analyse and report on campaign and website performance

  • Improve website functionality and user experience

  • Comply with legal and regulatory requirements

All processing is limited to what is relevant, adequate and necessary.

3. Lawful Basis for Processing

We process personal information on one or more of the following lawful bases:

  • With your consent

  • To perform a contract or take steps related to a contract

  • To comply with legal obligations

  • For legitimate business interests, where such interests do not override your rights

Consent may be withdrawn at any time where applicable.

4. Cookies, Analytics and Tracking Technologies

Our website uses cookies and tracking technologies to measure performance, understand user behaviour and support advertising activity.

These tools may include:

Google Analytics 4 (GA4)

Used to analyse website usage, traffic sources and user behaviour in an aggregated and anonymised form.

Advertising & Media Platforms

We may use tracking pixels and tags from:

  • Meta (Facebook & Instagram)

  • LinkedIn

  • TikTok

  • Google Ads

These platforms may collect data related to ad interactions, page visits and conversions to support campaign optimisation and remarketing.

Reporting & Data Visualisation

We use:

  • Google Looker Studio

  • Supermetrics

These tools aggregate data from advertising and analytics platforms for reporting purposes. No raw personal data is sold or shared outside these systems.

You can manage or disable cookies through your browser settings. Continued use of our website indicates acceptance of cookies.

5. Sharing of Personal Information

We do not sell personal information.

We may share personal information with trusted third parties only where necessary, including:

  • Advertising and media platforms

  • Analytics and reporting service providers

  • Technology and hosting providers

  • Professional advisors

All third parties are required to:

  • Process information lawfully

  • Implement appropriate security safeguards

  • Use data only for the agreed purpose

6. Data Security

We implement reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure or destruction.

While no system can guarantee absolute security, we apply industry-standard safeguards and access controls.

7. Data Retention

Personal information is retained only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law or contractual obligation.

8. Your Rights Under POPIA

You have the right to:

  • Request access to your personal information

  • Request correction or deletion of information

  • Object to processing

  • Withdraw consent (where applicable)

  • Lodge a complaint with the Information Regulator

Requests can be submitted using the contact details below.

9. Cross-Border Data Transfers

Some service providers and platforms we use may process data outside South Africa. Where this occurs, we ensure that appropriate safeguards are in place and that transfers comply with POPIA requirements.

10. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be published on this page with an updated revision date.

11. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Access8
Email: janene@access8.co.za
Location: South Africa

You may also contact the Information Regulator of South Africa if you believe your rights have been infringed.